"Customer care" is an expression long overdue for retirement. Where did this come from? Naming no names, I'll just say that any company that uses it arouses immediate suspicion. Today's the second day that KVET radio is giving two hours to radio psychic Allene Cunningham. The amazing thing is that the callers are predominantly male and asking about their love lives, though three asked about long-lost children from earlier marriages or relationships. Contrary to expectation, women were scarce. One called with concerns about her son in prison and the others were mostly interested in career advice. Her web site gives her the appearance of a jollier and better preserved Barbara Cartland in her heyday. Evidently she had planned to be in town for two days only, but her stay has been extended.