And what happened was entirely different

The property owner left a written note saying the pruning would be "a small branch up high," implying one branch of one tree. A functionary on the public payroll said "a few small limbs," but nothing about whether from one tree or, if more, how many. The original note from yet another functionary spoke of "some trees." And what happened was not only different, but worse. Thank you, speculators who build additions that block access from the original pole and cause neighbors' trees to be mutilated so that service can come from another.