Having committed yet more errors, the Co-op graciously agreed to spring for free guaranteed next-day shipping and delivery of that pesky item of academic regalia that we've been trying to acquire from that source since February 24! Every possible part of the order has been mishandled, from losing it, not following it, having it shipped to the wrong location (if and when ever shipped), ignoring deadlines, not responding to inquiries, to being rude about follow-up and then having to apologize and going on to commit yet other errors! K. wants to keep the items that will arrive late, if they ever do arrive at all, but I'm resolved to turn everything in, not neglecting to get a receipt! I need to erase all the correspondence that I've been keeping as proof of all that's happened; it's beginning to hog my entire mailbox capacity!